Perception of teachers and employees of the state education network about multidisciplinary care in Mental Health
the benefits of telehealth
DOI:
https://doi.org/10.28998/2175-6600.2025v17n39pe17599Keywords:
Mental Telehealth, Self care, Patient care team, School mental health servicesAbstract
The mental health of employees and teachers in the State of Paraná has become a growing concern, especially due to the challenges faced in their work environment. In this context, multidisciplinary telehealth in mental health can be an effective tool, as it allows all users to have access to a specialized team remotely, especially in municipalities where services are scarcer. Therefore, this article aims to analyze the perception of users regarding mental health care on a telehealth platform in the State of Paraná. This is an exploratory research with a qualitative approach. Data collection took place between November 2022 and October 2023. The responses of 372 users were analyzed using the Consolidated Criteria for Reporting Qualitative Research method. The results were categorized into thematic phrases: Quality of professional care; Efficient service and improved self-care; Expanding working hours and hiring professionals; Expansion of the project to family members, students and nutritionists; Improvement of the Program’s work process; Technology improvements and expanded dissemination. It was found that the platform was widely accepted and recognized for its quality of service, although there are challenges that need to be overcome, such as flexible scheduling, hiring new professionals to expand services, quality internet connection and greater publicity of the platform.
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